Palmun was incorporated in the UK in 2003 and started trading soon afterwards. With more than 30 years of experience in jewellery prior to that, Palmun was set up exclusively to wholesale and manufacture bridal and anniversary rings. This degree of focus and commitment sets us apart from the competition.
Our Mission & Values
- To operate with integrity: Palmun believes in the strength of an ethical business and is a firm supporter of the Kimberly Process which prevents diamonds being used to finance armed conflict. All of our diamonds have been passed by the Kimberly Process as conflict free. For more information please visit: http://www.kimberleyprocess.com
- To deliver a high standard of service: Our customers can expect to receive the highest level of service from us. We all have a can-do attitude and an ability to get things done.
- To ensure customer satisfaction: We take great pride in our work and want to pass that pride onto our customers. If for any reason a product fails to live up to this high standard, we will correct the issue or give a full refund under warranty - no questions asked. We also run a trusted repairs service.
- To be competitively priced: Our pricing is amongst the most competitive in the market. Whether it is a classic court-shaped wedding ring or a full eternity ring in Platinum - our low prices will help you achieve a high sell-through rate.
The way it works
We pride ourselves in the level of our customer service and satisfaction. All special orders are processed and delivered to our customers (hallmarked) within three to four weeks of the receipt of order. We work with all our customers, whether it is a retailer with multiple outlets or an independent store, in partnership to form close and long-lasting relationships. At Palmun, our vision is to be at the forefront of style. We are continuously innovating to create new designs for today's discerning customer, such as our unrivaled sparkle range, giving the illusion and elegance of high quality diamonds at a fraction of the price. We launch new designs bi-annually to keep bringing to our customers the latest cutting-edge designs. We are just an email or phone call away and always have friendly staff on hand to answer queries and give helpful advice. All of our products are dispatched by Royal Mail’s next day signed for special delivery service to ensure they reach our customers quickly and safely.