Premier supplier of engagement, wedding and anniversary rings to the trade - 020 7511 9091

Customer Service

Ordering
You can place your order on the phone by ringing us on 020 7511 9091 or by emailing us at sales@palmun.com.

Shipping & Delivery
We strive to deliver all orders within 4 weeks from the date of order. If you would like to receive your order earlier than the standard 4 weeks lead time, please let us know at the time of placing the order and we will try our best to accommodate your request. All orders are shipped via Royal Mail Special Delivery at a cost of £8.95.

Returns & Replacements
We manufacture all our rings to order and therefore do not accept returns. However, if we have supplied the incorrect size to you or you suspect a manufacturing defect in the product, please ring us on 020 7511 9091 or email us at sales@palmun.com and we will resolve the matter for you expeditiously.

Repairs and Resizing
If you would like to send us any repairs or jobs for resizing, please ring us on 020 7511 9091 or email us at sales@palmun.com before sending the job to us.